Report-generation errors can vary. An error such as "Library not registered" typically suggests an issue with your Microsoft Office installation.

Check your Office installation

  1. Verify your Office version. Check the current IRT Cronista system requirements for supported Word versions, or consult your product manual.
  2. Check Office and Windows compatibility. Older Office editions can experience issues on newer Windows versions.
  3. If the issue persists, repair your Office installation using Microsoft's Office repair instructions .

If the error continues

Contact GRAYESS support with the exact error message, your software build number, and your Word and Windows versions.

Contact support